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Housing Families NOW

Bethany's Housing Families NOW provides rapid re-housing and case management services to homeless families in the Quad Cities region. Families are housed in apartments in Rock Island County. Once their basic needs are met, intensive case management services connect them with resources and teach them how to live independently. The impact on families is positive and permanent. By making sure that a family has a home, a plan to live independently, and employment or education opportunities, we help families in crisis re-write the script for their futures.

What is the goal of Housing Families NOW?

The overall goal for the Housing Families NOW program is to stabilize the family and address issues that could prevent them from sustaining their housing. Outcome measurements include finding employment or increasing family income, completing education opportunities, and finding for families housing they can maintain in the future.

How does Housing Families NOW work?

The Housing Families NOW program at Bethany for Children & Families is based upon the Housing First model, an approach that offers permanent, affordable housing as quickly as possible for individuals and families experiencing homelessness, and then provides the supportive services and connections to the community-based supports people need.

How does Housing Families NOW help homeless families?

Once the family is settled in their preferred neighborhood (we strive to keep families in their home neighborhoods to prevent further disruptions at school, work, and support networks) and their basic needs are met, intensive case management helps the family identify the issues that caused homelessness, set goals, connect them with resources, and prevent problems that could cause homelessness in the future.

Who is eligible for Housing Families NOW?

The population served is no- or low-income families who are experiencing an episode of homelessness. Typically the families have mental health, substance abuse, or poverty issues that have upended the family's stability.

What services does the program provide?

Case managers will provide services to help the family with educational or employment counseling, money management and budgeting, mental health assistance, community vocational training skills, assistance with resolving legal issues, and community medical, dental, and psychiatric services. Once the family completes the program, they will continue to reside in the apartment to reduce disruption to the family.

For how long can families benefit from Housing Families NOW?

We will house six families for 3-6 months; approximately 24 individuals at a given time. During this time frame, families will become progressively responsible for their living expenses. This well-defined time frame helps motivate families to quickly adopt changes and implement strategies that will ensure they are able to maintain their home. Once a family graduates from the program, a new family will join. The program is ongoing; there is not a timeline for program completion.

Contact Information

Ben Cleaveland
Associate Director
Community Services
(309) 736-6602

Referral Hotline

(309) 736-6611

Community Support



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